Bookings & Orders

How do I make a booking?

Just add your items to the basket and follow the checkout steps – it’s quick and easy!

Payment is made upfront to secure your order. 

After checkout your order is saved and once we get it, our team will double-check everything and get in touch if anything needs to be changed or refunded.

Can I make changes to my order? 

Yes – we’re happy to help!

If you need to change something before delivery, just let us know as early as possible so we can check availability. 

If you’re collecting your order, that’s no problem at all – as long as the items are in stock, we can adjust your order when you arrive. 

How long can I keep the items I’ve hired?

Our standard hire period is 48 hours, but we’re flexible!

If you need the items for longer, just let us know – we’re happy to arrange an extended hire if stock allows. 

Weekend hires (Friday to Monday) and Bank Holidays are charged as a single hire period, not extra days. 

For longer bookings feel free to call us on 01 290 7400.

Do you have a minimum order quantity? 

There’s no minimum order required. You can hire as much or as little as you need. 

Just keep on mind that for deliveries, our standard fee still applies – so for very small orders, it might be more cost-effective to collect from our Sandyford warehouse. 

If you’re unsure, just give us a call and we’re happy to advise. 

Payments & Deposits

Do I need to leave a deposit? 

No deposit is required – we simply ask for a a card to be held when you book. 

This covers any missing or damaged items, but you won’t be charged unless something’s reported after the event. 

We’ll always contact your first if anything needs to be discussed. 

💡 Your payment is secure — all transactions are encrypted, and no payment is processed without confirmation.

What Happens If…

What if something gets broken or damaged? 

We understand accidents can happen – no stress! 

If anything is lost or damaged during your event, we’ll let you know after the equipment is returned and cleaned. 

We’ll explain everything before any charges are made. Your card on file is only used with previous notice. 

All replacement costs are listed on your hire document which you’ll receive at the start of your booking. These prices are shown excluding VAT, which is added to any charges for lost or damaged items. 

What if I need to cancel?

We understand that plans can change.

If you need to cancel your booking, just let us know at least 48 hours before delivery or collection and we’ll arrange a full refund. 

For last-minute cancellations, we’ll do our best to help – just get in touch as soon as possible. 

What if the item I booked isn’t available? 

If something you booked is unavailable for your date, we’ll contact you right away with similar alternatives – or arrange a full refund if preferred. 

You’ll always hear from us before any changes are made to your order. 

Have another question? Call us: 01 290 7400 or email info@selecthire.ie